Birks has 27 store locations across Canada. Find a store near you.
Log into your account and click on “My Orders.”
Please contact us at email@example.com or by phone at 1-855-873-7373.
All Birks purchases are wrapped in our signature Birks Blue Box. For online orders, please be sure to specify if a gift bag is also required.
Unfortunately, the Birks Silver Bell Box is not sold separately from our diamond engagement rings.
Birks offers a full range of appraisal services. Please visit one of our Birks store locations. Our qualified appraisers will evaluate your jewelry and contact you with more information.
Birks offers a variety of financing plans with the Birks credit card. Find out more about the Birks credit card and financing options.
Birks offers a variety of financing plans with the Birks credit card. Advantages include complimentary jewelry cleaning, a gift certificate on your birthday, a subscription to our 1879 magazine, as well as updates on our special events and offers. You may apply online or at any of our Birks store locations. Find out more about the Birks credit card and financing options.
We offer engraving services on select Birks pieces. For more information, simply bring the article you would like engraved to any of our Birks store locations. You may also contact us at firstname.lastname@example.org or by phone at 1-855-873-7373.
Birks offers a complete range of repair services on Birks jewelry and watches including battery replacement, pearl and bead re-stringing, ring sizing, etc. For more information, simply bring the article to be repaired to any of our Birks store locations. You may also contact us at email@example.com or by phone at 1-855-873-7373.
Birks is available for all of your corporate gifting needs. For more information, click here.
Accessibility for Ontarians with Disabilities Act ensures compliance to the new standards to address the needs of people with disabilities and thus providing them with a more suitable customer service. Birks' clients are our first priority and this is why we believe that it is important to provide accessibility for all our clients. Birks is committed to comply to the Accessibility Act by developing policies, practices and training so our products and services are available to people with disabilities. For more details, please read our multi-year accessibility plan or contact us.
Contact us: firstname.lastname@example.org
Crown & Caliber Program FAQ
Crown & Caliber does their research. They have spent the last 5 years gathering data from Ebay, auction results, forum sales, and their own transactions to get a real-time pulse on the secondhand watch market. They do this in order to determine the fairest price for any given watch, in real-time..
Each watch is a unique case. Offers are determined using current market data, historical transactions and the provided information about your watch. This data allows Crown & Caliber's team of pricing experts to be able to give you an initial offer that they will stand behind. This process takes the team up to 3 business days.
Luxury watches aren't cheap. And we know that it's hard to trust a faceless internet business. If you have questions or concerns, the Crown & Caliber team is available via chat, email, or phone.
CROWN & CALIBER CUSTOMER SERVICE
1 (888) 435-1316
Mon - Thurs 9am - 6pm ET
Fri 9am - 5pm ET
Sat and Sun Closed
5500 Interstate North Parkway
Atlanta, GA 30328
(by appointment only, Mon - Fri 9:00am - 4:00 pm ET)
If you don't like the offer that Crown & Caliber has made you, simply notify their Client Services team. They'll close your case, with no further requirements from you..
When you accept Crown & Caliber's offer, they will email you a pre-paid and fully insured UPS shipping label with instructions on how to pack your watch to send to them. UPS labels are emailed to you within 1 business day after you accept the offer for your watch.
Crown & Caliber accepts the following brands for trade-in
A. Lange & Sohne
Baume & Mercier
Bell & Ross
Crown & Caliber processes the trade-in transaction. Birks simply facilitates the program between its clients and Crown & Caliber.
If you choose the cash option, Crown & Caliber will process and mail your payment directly to you.
If you choose the gift card option, Birks will send it to you.
Birks Gift Cards can be used at any Birks store across Canada. You can use your Gift Card to purchase all products and services offered by Birks. You cannot use a Gift Card as payment on your Birks credit card account. Birks gift cards are not currently accepted online.
We currently do not accept the Birks Gift Card online but are working to offer this very soon!