Birks Logo

A Birks Bee Chic yellow gold ring and Birks Pétale yellow gold and diamond necklace on a greyish beige background.

BIRKS JEWELLERY GUARANTEE

At Birks, we are devoted to providing you with uncompromising quality and service at all times. Our jewellery collections come with a one-year guarantee, ensuring you premium after-sale care. 

Birks Dare to Dream mother-of-pearl and diamond pendant on a greyish beige background.

Maintenance

If within the one year guarantee period, your jewellery requires any maintenance or repairs due to a manufacturing defect, Birks will provide necessary assistance, free of charge, upon inspection of jewellery and proof of guarantee. However, if maintenance or repairs are not attributed to a manufacturing defect or occur after the guarantee period has passed, a service charge will be applied. If any of the above should occur, we recommend presenting this guarantee at your closest Birks authorized retailer.

EXCLUSIONS

Please note that the Birks Jewellery Guarantee does not apply to the merchandise that (a) has been subject to misuse, neglect, abuse, improper storage or accident, whether intentional or unintentional; (b) has not been properly maintained, or (c) has been altered, modified or serviced by any person other than Birks Group Inc.