HOLIDAY SHIPPING INFORMATION

Order before Friday, December 20^th for delivery by December 24^th, 2022. For order with engraving, order before December 16^th for delivery by December 24^th, 2022.

*Maison Birks is not responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc. Orders will be shipped by Fedex and require signature upon delivery. Some delays may occur for shipments to remote locations. Maison Birks does not ship to P.O. boxes.

SHIPPING

For Canadian orders*

Enjoy free standard shipping within Canada. To ensure the satisfaction of parcel reception, all our packages require signature upon delivery. The estimated delivery time is 5 to 7 days business days.

RETURNS

For all regular-priced merchandise purchased online at MaisonBirks.com or in a Maison Birks store, returns and exchanges will be accepted 30 days after purchase, provided merchandise has not been worn, altered, engraved, or personalized and must be accompanied by proof of purchase, original packaging, and warranty materials. *Learn more about our shipping and return policy.

Extended Holiday Return Policy

For all regular-priced merchandise purchased online at MaisonBirks.com or in a Maison Birks store from December 1-31, 2022, returns and exchanges will be accepted until January 16, 2023, provided merchandise has not been worn, altered, engraved, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by proof of purchase, original packaging and warranty materials. Please note that this extended return policy DOES NOT apply to items purchased on sale and/or as part of a promotional offer. Sale merchandise is final sale and cannot be returned or exchanged.

Cartier and Tudor watches

Cartier and Tudor watches purchased online at MaisonBirks.com can only be returned or exchanged by mail.