SHIPPING

For Canadian orders *

Enjoy free standard shipping within Canada. To ensure the satisfaction of parcel reception, all our packages require a signature upon delivery. All purchases arrive in a signature Birks Blue Box®. The estimated delivery time is 5 to 7 days business days.

For international orders *

For orders outside Canada, contact our Client Services team at [email protected]. Please provide your name, billing and shipping addresses, phone number, as well as the item you would like to buy and its size (if applicable). Please note that only select Birks branded products can be shipped internationally. For non-Birks branded items, please check the brand’s website for purchasing.

RETURNS

You can return regular-priced products by mail or at a Maison Birks store within 30 days of your order date, provided merchandise has not been worn, altered, engraved, or personalized and must be accompanied by proof of purchase, original packaging, and warranty materials. There are no returns or exchanges on sale merchandise or engraved items online or in-store. *Learn more about our shipping and return policy.

Birks Diamond Engagement Rings

If within 60 days from the date of purchase, you are not completely satisfied with your Birks-branded diamond engagement ring, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt. Solitaire Diamond Jewellery If, within 30 days from the date of purchase, you are not completely satisfied with your Birks-branded diamond solitaire jewellery, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt. *Learn more about the Birks diamond guarantee.

DELIVERY

All purchases arrive in a complimentary signature Birks Blue Box ®. To ensure the satisfaction of parcel reception, all our packages require a signature upon delivery.