HOLIDAY SHIPPING INFORMATION

Order before Friday, December 16^th for delivery by December 24^th, 2022. For order with engraving, order before December 11^th for delivery by December 24^th, 2022.

*Maison Birks is not responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc. Orders will be shipped by Fedex and require signature upon delivery. Some delays may occur for shipments to remote locations. Maison Birks does not ship to P.O. boxes.

SHIPPING

For Canadian orders *

Enjoy free standard shipping within Canada. To ensure the satisfaction of parcel reception, all our packages require a signature upon delivery. All purchases arrive in a signature Birks Blue Box®. The estimated delivery time is 5 to 7 days business days.

RETURNS

You can return regular-priced products by mail or at a Maison Birks store within 30 days of your order date, provided merchandise has not been worn, altered, engraved, or personalized and must be accompanied by proof of purchase, original packaging, and warranty materials. There are no returns or exchanges on sale merchandise or engraved items online or in-store. *Learn more about our shipping and return policy.

Extended Holiday Return Policy

For all regular-priced merchandise purchased online at MaisonBirks.com or in a Maison Birks store from December 1-31, 2022, returns and exchanges will be accepted until January 16, 2023, provided merchandise has not been worn, altered, engraved, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by proof of purchase, original packaging and warranty materials. Please note that this extended return policy DOES NOT apply to items purchased on sale and/or as part of a promotional offer. Sale merchandise is final sale and cannot be returned or exchanged.

Birks Diamond Engagement Rings

If within 60 days from the date of purchase, you are not completely satisfied with your Birks-branded diamond engagement ring, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt. Solitaire Diamond Jewellery If, within 30 days from the date of purchase, you are not completely satisfied with your Birks-branded diamond solitaire jewellery, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt. *Learn more about the Birks diamond guarantee.

DELIVERY

All purchases arrive in a complimentary signature Birks Blue Box ®. To ensure the satisfaction of parcel reception, all our packages require a signature upon delivery.