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A Bijoux Birks engagement ring is more than a piece of jewellery. This is our commitment from us to you. For life. That’s why, with our Diamond Guarantee, we ensure the authenticity and quality of our diamonds, as well as the care and durability of your engagement ring for years to come. Celebrate your love, we will take care of the rest.
Should you wish to upgrade your Bijoux Birks diamond engagement ring or solitaire diamond jewellery, Maison Birks will credit the original retail purchase price of your jewellery towards the purchase of another Bijoux Birks diamond engagement ring or solitaire diamond jewellery (with a retail value that is at least 50% more than the original piece you are trading in). This offer is subject to the condition of the diamond at the time of the trade-up. If you change your mind and wish to reverse the transaction within 30-days of when the trade-up was accepted, we will return your original purchase to you.
If, during the guarantee period, your Bijoux Birks diamond engagement ring or solitaire jewellery requires maintenance, repairs, or diamond replacement as a result of a manufacturing defect, we will remedy the situation, free of charge.
A GIA Report is issued with every Bijoux Birks diamond that is 0.30 carat and over. GIA reports represent the highest standard of reliability, consistency and integrity. In fact, it ensures that the diamond has undergone GIA's rigorous grading process - GIA examines the diamond, assesses its qualities based on the 4Cs and describes it in detail in the report. A Bijoux Birks Diamond Certificate of authenticity is issued with every diamond that is 0.29 carat and under.
Bijoux Birks Diamond Engagement Rings
If, within 90 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond engagement ring, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
Solitaire Diamond Jewellery
If, within 30 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond solitaire jewellery, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
The Bijoux Birks Diamond Guarantee does not apply to custom designs or to items
(a) that have been subject to misuse, neglect, abuse, improper storage or accident, whether intentional or unintentional;
(b) that have not been properly maintained; or
(c) that have been altered, modified or serviced by any person other than Birks Group Inc.
If a diamond in your Bijoux Birks-branded diamond engagement ring is lost from its original mounting within five years of purchase, and the loss is a result of a manufacturing defect, your diamond will be replaced free of charge.
Should your Bijoux Birks-branded diamond engagement ring require resizing within five years from the date of purchase, Maison Birks will offer a one-time complimentary resizing.
Breathtaking engagement ring in a variety of exquisite styles and cuts.