• WELCOME BACK TO OUR MAISON

    We are looking forward to welcoming you back to our stores. The health and safety of our employees and clients remain our top priority during these unprecedented times. We have put in place additional measures to provide a safe shopping environment.

STORE OPENING HOURS

Monday Closed
Tuesday 11:00 am to 5:00 pm
Wednesday 11:00 am to 5:00 pm
Thursday 11:00 am to 5:00 pm
Friday 11:00 am to 5:00 pm
Saturday 11:00 am to 5:00 pm
Sunday Closed

 

*Some store hours may differ. Please find your nearest store for more details.

COVID-19 GUIDELINES FOR YOUR PROTECTION

  • All persons entering the store and remaining in these premises shall wear a mask or face covering which covers the nose, mouth and chin as required under the city by-law. Exceptions include people who cannot wear a mask for medical reasons, or young children, or those who require accommodation. Proof of a medical condition is not required.

  • We are limiting the amount of clients in store.

  • We are practicing 2-metre social distancing.

  • Hygiene station installed in every store.

  • Cashless payment is preferred over cash.

  • Client touch points are frequently cleaned and merchandise and service areas are sanitized prior to opening each day.

 

A NEW SHOPPING EXPERIENCE

We have adapted our shopping experience to service our clients across the country.

1. Book An Appointment: to avoid a wait, please call your local store to book your appointment in advance or email at [email protected]

2. Dedicated Concierge Service:  Maison Birks concierge service is available to assist and can be reached by phone at +1 (855) 873-7373 or email at [email protected]

3. Curbside Pickup: we are offering curbside pickup at our Maison Birks Downtown Toronto location Monday to Friday from 11 am to 4 pm.

4. Repair Services: our central repair service remains temporarily closed. For all repair related inquiries, please contact our concierge service at [email protected]