GIFT CARDS

MAISON BIRKS GIFT CARD AND EGIFT CARD

WHAT IS A MAISON BIRKS GIFT CARD/EGIFT CARD AND WHERE CAN I PURCHASE ONE?

Maison Birks gift cards and eGift cards are the perfect gift for everyone. Maison Birks gift cards and eGift cards allow you to choose the amount you would like to offer and the recipient can redeem it for merchandise of their choice worth an equal or lesser value. Maison Birks gift cards can be purchased in Maison Birks locations across Canada and eGift cards can be purchased at MaisonBirks.com.

WHAT IS THE DIFFERENCE BETWEEN A MAISON GIFT CARD AND A MAISON BIRKS EGIFT CARD?

A Maison Birks gift card is a physical card purchased in a Maison Birks store. A Maison Birks eGift card is a virtual card that is purchased online at MaisonBirks.com.

If you have purchased an eGift card, the recipient will receive the eGift card details (unique card number, balance and CVV code) and the sender will be notified once the eGift card has been sent to the recipient.

WHERE CAN I REDEEM MY MAISON BIRKS GIFT CARD/EGIFT CARD?

Maison Birks gift cards and eGift cards can be used at any Maison Birks store across Canada and/or online at MaisonBirks.com. You can use your gift card/eGift card to purchase all products and services offered by Maison Birks. You cannot use a gift card or eGift card as payment on any Maison Birks financing account.

If you have a Maison Birks gift card that was purchased prior to October 20, 2020 (a 16-digit gift card number), and you would like to use it online at MaisonBirks.com, please email us at [email protected] with a picture of your gift card. We will issue you a new 19-digit eGift card to use online.

IS IT POSSIBLE TO ISSUE A PHYSICAL CARD IF I HAVE PURCHASED AN EGIFT CARD ONLINE?

Unfortunately, Maison Birks does not issue a physical card for an eGift card purchased online. Physical cards are only issued when purchasing a Maison Birks gift card in store.

WHAT HAPPENS AFTER I PURCHASE AN EGIFT CARD?

After you purchase an eGift card, you will receive an order confirmation email with the recipient and sender information. Once the card has been activated, the recipient will receive the eGift card details (unique card number, balance and CVV code) and the sender will receive the eGift card activation receipt email.

HOW LONG DOES IT TAKE FOR A MAISON BIRKS EGIFT CARD ORDER TO PROCESS?

Once your order is accepted, it will take an estimated 1-3 business days for the recipient to receive the eGift card details.

I MADE A MISTAKE WHEN TYPING IN THE RECIPIENT’S EMAIL, CAN I CHANGE THE RECIPIENT’S EMAIL?

Unfortunately, once the eGift card order has been placed, Maison Birks can no longer make any changes to the order.

CAN I USE MY MAISON BIRKS GIFT CARD PURCHASED IN STORE ON MAISONBIRKS.COM?

Yes, a Maison Birks Gift Card purchased in store can be used online at MaisonBirks.com at checkout, provided it is 19-digits long.

If you have a Maison Birks gift card that was purchased prior to October 20, 2020 (a 16-digit gift card number), and you would like to use it online at MaisonBirks.com, please email us at [email protected] with a picture of your gift card. We will issue you a new 19-digit eGift card to use online.

CAN I USE MY MAISON BIRKS EGIFT CARD PURCHASED ONLINE IN A MAISON BIRKS STORE?

Yes, a Maison Birks eGift card purchased online can be used at a Maison Birks store.

WHICH FORMS OF PAYMENT ARE ACCEPTED TO PURCHASE A MAISON BIRKS EGIFT CARD?

Maison Birks eGift cards can be purchased using a valid credit card (VISA, MasterCard, American Express or China Union Pay) or PayPal online. They can also be purchased using another Maison Birks eGift card. The Maison Birks FlexitiCard and AliPay cannot be used to purchase a Maison Birks eGift card.

WHERE CAN I CHECK MY MAISON BIRKS GIFT CARD/EGIFT CARD BALANCE?

You can check your balance by clicking here. As a first-time user, you will need to register your gift card and create an account. Alternatively, you may contact us at [email protected] or your preferred Maison Birks store.

ARE THERE ANY FEES INCURRED WHEN USING A MAISON BIRKS GIFT CARD/EGIFT CARD?

Maison Birks does not impose any fees or penalties associated with the use or non-use of Maison Birks Gift Cards and eGift cards.

DO MAISON BIRKS GIFT CARDS/EGIFT CARDS EXPIRE?

No, Maison Birks gift cards and eGift cards do not expire.

IF I PURCHASED A MAISON BIRKS GIFT CARD/EGIFT CARD, CAN I RETURN IT AND RECEIVE A FULL REFUND?

Maison Birks gift cards/eGift cards are non-refundable and cannot be exchanged for cash.

CAN I RETURN AN ITEM I BOUGHT USING A MAISON BIRKS GIFT CARD/EGIFT CARD?

Yes, you may return an item purchased using a Maison Birks gift card or eGIft card.

WHAT IF THE RECIPIENT LOSES THEIR MAISON BIRKS GIFT CARD/EGIFT CARD?

Unfortunately, Maison Birks gift cards and eGift cards cannot be replaced if lost or stolen. Maison Birks is not responsible for lost, stolen, damaged, or unauthorized use of Gift Cards.

CAN I ADD MORE FUNDS TO MY MAISON BIRKS GIFT CARD/EGIFT CARD?

You can add an additional amount to your Maison Birks gift card at any Maison Birks location across Canada. You will not, however, be able to add more funds to an eGift card.

BIRKS BUSINESS GIFT CARD

WHAT IS A BIRKS BUSINESS GIFT CARD?

Birks Business Gift Cards are redeemable for Birks-branded products at any Birks store across Canada.  Birks Business Gift Cards are not sold at Birks, but can be purchased through authorized third-party dealers. Birks Business Gift Cards can be fully or partially redeemed, leaving a balance on your existing card.

WHERE CAN I USE AND/OR REDEEM MY BIRKS Business GIFT CARD?

It’s very simple; Birks Business Gift Cards can be used at any Birks store across Canada. Birks Business Gift Cards can only be used to purchase Birks-branded products offered by Birks. You cannot use a Birks Business Gift Card as payment on your Birks credit card account.

CAN I USE MY BIRKS GIFT CARD ON BIRKS.COM?

We currently do not accept the Birks Business Gift Card online but are working to offer this very soon!

CAN I CHECK MY BIRKS Business GIFT CARD BALANCE?

You can check the balance of your Birks Business Gift Card at any Birks store.

ARE THERE ANY FEES TO USE BIRKS BUSINESS GIFT CARDS?

Birks does not impose any fees or penalties associated with the use or non-use of Birks Business Gift Cards.

DO BIRKS BUSINESS GIFT CARDS EXPIRE?

No.

CAN I RETURN AN ITEM I BOUGHT USING A BIRKS Business GIFT CARD?

Yes, you may return an item purchased using a Birks Business Gift Card. If you are not the original purchaser of the Birks Business Gift Card, the credit will be loaded to a new Birks Business Gift Card and will be shipped to the original purchaser of the card.

WHAT IF THE RECIPIENT LOSES THE BIRKS Business GIFT CARD?

Unfortunately, Birks Business Gift Cards cannot be replaced if lost or stolen.

IF I PURCHASED A BIRKS Business GIFT CARD, CAN I RETURN IT AND RECEIVE A FULL REFUND?

Birks Business Gift Card are sold through authorized dealers.  All requests for refunds should be directed to the dealer where you made the original purchase.

CAN I ADD MORE MONEY TO MY BIRKS Business GIFT CARD?

Requests should be directed to the dealer where you made the original purchase.