SHIPPING
For Orders Within Canada*
Enjoy free standard shipping within Canada.
The expected delivery time is 5 to 12 business days. Certain conditions apply.
For International Orders*
Fees vary and duties may be applicable on international orders.
DELIVERY
All purchases arrive in a complementary signature Birks Blue Box®️. To ensure the satisfaction of parcel reception, all our packages require signature upon delivery.
RETURNS
You can return unworn regular-priced products by mail or at a Maison Birks store within 30 days of your order date. There are no returns or exchanges on sale merchandise or engraved items online or in-store.
*Learn more about our shipping and return policy.
Diamond and Damiani Sale
Merchandise sold during the diamond and Damiani sale is subject to a 10-day return policy. No certificate is available and no trade-ins are permitted for this merchandise.
Bijoux Birks Diamond Engagement Rings
If, within 90 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond engagement ring, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
Solitaire Diamond Jewellery
If, within 30 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond solitaire jewellery, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
*Learn more about the Bijoux Birks diamond guarantee.
