SHIPPING
For Canadian orders*
Enjoy free standard shipping within Canada. To ensure the satisfaction of parcel reception, all our packages require signature upon delivery.
All purchases arrive in a signature Birks Blue Box®. The estimated delivery time is 5 to 7 days business days.
For International Orders*
Fees vary and duties may be applicable on international orders.
RETURNS
You can return regular-priced products by mail or at a Maison Birks store within 30 days of your order date, provided merchandise has not been worn, altered, engraved, or personalized and must be accompanied by proof of purchase, original packaging and warranty materials. There are no returns or exchanges on sale merchandise or engraved items online or in-store. *Learn more about our shipping and return policy.
Bijoux Birks Diamond Engagement Rings
If, within 90 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond engagement ring, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
Solitaire Diamond Jewellery
If, within 30 days from the date of purchase, you are not completely satisfied with your Bijoux Birks-branded diamond solitaire jewellery, Maison Birks will allow you to benefit from an exchange or a refund upon presentation of the sales receipt.
*Learn more about the Bijoux Birks diamond guarantee.
DELIVERY
All purchases arrive in a complementary signature Birks Blue Box®️. To ensure the satisfaction of parcel reception, all our packages require signature upon delivery.
